This Privacy Policy explains how me888 collects, uses, stores, and protects the personal information of members and visitors who access the me888 platform. We are committed to handling your data responsibly and in accordance with applicable data protection principles.
me888 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all members and visitors who interact with the me888 website and services available at me888.bio ("the Services"). This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which we process that data, the circumstances under which we may share it, and the rights available to you in relation to your personal information.
This Policy applies to all individuals who register an account with me888, visit the me888 website, use any me888 gaming or sports betting services, or contact me888 customer support. By accessing or using the me888 Services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read in conjunction with the me888 Terms & Conditions, which govern your overall use of the Platform. Defined terms used in the Terms & Conditions carry the same meaning in this Policy where context requires.
When you create a me888 account, we collect personal information necessary to establish your membership, including your full legal name, date of birth, Malaysian identity card number (MyKad) or passport number, residential address, email address, and mobile phone number. This information is mandatory and is required to verify your identity, confirm your eligibility to use the Services, and comply with our regulatory obligations.
To process deposits and withdrawals, me888 collects financial information including bank account details, e-wallet identifiers (such as Touch n Go eWallet or Boost account references), transaction records, and payment history. me888 does not store full payment card numbers on its servers. Financial data is processed through encrypted, PCI-DSS compliant payment infrastructure.
me888 automatically collects technical information when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, session duration, pages visited, games played, bets placed, and navigation behaviour. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 6 of this Policy.
If you contact me888 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution provided. This data is used to improve service quality and to maintain a complete account history for compliance purposes.
As part of our Know Your Customer (KYC) obligations, me888 may request and retain copies of identity documents, proof of address (such as a utility bill or bank statement), and proof of payment method ownership. These documents are stored securely and accessed only by authorised personnel conducting verification procedures.
me888 processes personal data for the following purposes:
me888 processes personal data on the following legal bases:
me888 engages third-party service providers to support the delivery of the Services. These providers may include payment processors, identity verification services, fraud detection providers, cloud hosting operators, and customer support platform vendors. All third-party processors are subject to contractual data protection obligations and are permitted to process your personal data only for the specific purposes for which they are engaged.
The me888 platform integrates games from certified third-party providers. Limited technical data — such as session identifiers and wager amounts — may be transmitted to these providers in the course of delivering gaming services. Game providers do not receive personal identification data beyond what is technically required.
me888 may disclose personal data to law enforcement agencies, regulatory bodies, or gaming authorities where required by law, court order, or legitimate regulatory request. me888 will, where legally permissible, notify affected members of such disclosures.
me888 does not sell, rent, or otherwise trade your personal data to third parties for their own marketing or commercial purposes. Your information is not a product at me888.
me888 uses cookies and similar tracking technologies to enhance your experience on the Platform and to collect usage data for analytics purposes. The categories of cookies used include:
You may configure your browser to reject or delete cookies; however, disabling essential cookies will prevent you from logging into me888 and using core platform features.
me888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
me888 implements technical and organisational security measures proportionate to the risk associated with the processing of your personal data. These measures include:
Notwithstanding these measures, no internet transmission or electronic storage system is completely secure. If you have reason to believe that your me888 account has been compromised, please contact customer support immediately.
Subject to applicable law and the conditions of our gaming licence, me888 members have the following rights in relation to their personal data:
To exercise any of these rights, please contact me888 customer support via live chat or at [email protected]. We will respond to verifiable requests within thirty (30) days.
The me888 Services are strictly restricted to individuals aged 21 years or older. me888 does not knowingly collect personal data from individuals under the age of 21. If me888 discovers that it has inadvertently collected personal information from a person under the legal age, that account will be immediately closed, all associated funds will be handled in accordance with the me888 Terms & Conditions, and the personal data will be deleted from our systems without undue delay. If you have reason to believe a minor is using the me888 platform, please contact us immediately.
me888 operates under international gaming authority licensing and may process or store personal data on servers located outside Malaysia. Where personal data is transferred to jurisdictions that may not provide an equivalent level of data protection to that available in Malaysia, me888 ensures that appropriate safeguards are in place — including contractual data transfer agreements — to protect the personal data of its members. By using the me888 Services, you consent to the transfer of your personal data as described in this Policy.
The me888 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the me888 website and Services. me888 is not responsible for the privacy practices or content of any linked third-party websites. We encourage you to review the privacy policies of any third-party sites you visit independently of the me888 platform.
me888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where a material change is made, we will provide notice via a platform announcement or by email to your registered address. The "Last Updated" date at the top of this page indicates the date of the most recent revision. Continued use of the me888 Services following notification of any change constitutes your acceptance of the revised Policy.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by me888, please contact us through the following channels:
me888 customer support is available in English, Bahasa Malaysia, and Mandarin. We aim to acknowledge all data-related enquiries within 48 hours and to resolve them fully within 30 days of receipt.
Your data, your rights. me888 is committed to transparent, responsible data handling. If you have concerns about how your personal data is being processed, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.
Six ways the me888 platform keeps your personal data safe and your account secure.
Every data transmission between your device and me888 — including your login credentials, deposit details, and personal account information — is protected by SSL/TLS encryption. Your data in transit is unreadable to any third party intercepting the connection.
me888 does not sell, rent, or broker your personal information to third-party marketers or data brokers under any circumstances. Your email address, phone number, and identity data remain within the me888 ecosystem and its authorised processors only.
Access to personal member data within me888's internal systems is strictly controlled. Only personnel with a direct operational need — such as KYC verification officers and fraud analysts — can access sensitive account data, and all access is logged and audited.
Identity documents submitted to me888 for KYC verification are processed in compliance with our licensing obligations. Documents are stored encrypted, retained only for the legally required period, and destroyed securely when retention periods expire.
me888 maintains an incident response programme designed to detect, contain, and investigate personal data breaches rapidly. In the event of a breach that poses a risk to your rights, affected members will be notified promptly in accordance with applicable requirements.
me888 members can request access to, correction of, or deletion of their personal data at any time. Data portability requests are accommodated where technically feasible. Responses to data subject requests are processed within 30 days of receipt.
Now that you understand how me888 handles your data, sign in and enjoy the platform — knowing your privacy and security are taken seriously.
Secure & licensed. 🔞 For players aged 21 and above only.